Tuesday, June 5, 2012

WEEK 10 EOC Your Own Grade

The Boc’s and Eoc’s were as normal and keeping up with the tweets were the same. I think, as an independent study class it was successful although when I wasn’t able to get to class it was tough because there wasn’t anything posted in the eclass for that week, when all other weeks it was. I understand that is why it important to be in class, but an email of what I needed to do would have been acceptable in my opinion. I had attended all classes but that one, with that being said I think I did well. I feel I have learned from the book and it was an easy quick read. I enjoy the ideas in market research and it changes everyday. The marketing and advertising world is growing at such a rapid pace its good to learn the basics. I would recommend the book to anyone doing market research. I also would recommend the class. I thought as an independent study it was going to be harder but it wasn’t. It was nice with the three of us girls because we are all in the same major and we all communicate together for most part.

Monday, June 4, 2012

Week 10 Final Project Analysis









Marketing today is evolved! With all the new medias we have access too marketing is turning into a even bigger world then it ever was. Before marketing just included basic newspaper and radio advertisements, now it can virtually be anything.

"It is a luxury to be understood." Ralph Waldo Emerson. These are mearly words whether you understand them is always the question in marketing and advertising. If the message isn't clear then you may have wasted your time. The marketing research project I conducted at Floor & Decor clearly shows examples of why marketing if not done correctly may not even attract consumers. When consumers are not getting the message potential sales are lost which can in turn mean millions of dollars wasted in advertising and market research, not only that but potential loss of consumers as well.
Hypothesis: Changing the marketing signage colors and details for our markdown products will increase sales volume on clearance items.
In a three week period I conducted a test to see how we could reduce the quantity of our dead sale items ( Items not being sold anymore) and increase our sales volume. The first step were basic sale signs, which listed the price and product information in black on white paper. The following week we changed our sale area completely, by adding a large banner and new signs which illustrated how many thousands of sq ft in stock and savings for each item in sale area, the signs were white with black writing and red outline. The last week we left our banner, removed the pricing signs and how sq ft we had in stock, and replaced that with these hot deals signs that are in red and yellow on white paper. Following each of these changes we watched our sales and not much changed. Last but not least we finally thought we would survey our client. What did our customer really see in our sales?

Well results show that yellow is more recognized as sale in our store. We also learned that having sale in one area is helpful, but having it throughout will increase sales on full price merchandise. Also when reviewing the survey results we found that people go in looking for sales but usually leave paying full price at this location. There were so many things that once we reviewed the surveys we knew we could benefit from these customers opinions. Plus if they know we care and we want to know they are more willing to fill them out. "Pre-testing can help you recognize what the best approach for data collection is for your circumstance." (Marketing Research for Dummies, Pg 362) We found that this is really true, sometimes you want to know so much you forget what your goal is at that time. Sometimes the biggest challenge is getting the surveys answered and accurately. "To motivate your respondents about your research and thus secure their thoughtful participation., you must compensate them in a meaningful way; after all their time isn't free!" (Marketing Research for Dummies, Pg. 363)
The most important part of market research is the research and the results, these can be heavily effected if your customer doesn't feel comfortable and if they are in a hurry. Also if the questions are not relevant to the content in which the problem is. "Identifying the correct problem is a prerequisite for solving that problem, without identifying the correct problem, you will end up solving the wrong problem." (Market Research for Dummies, Pg. 13)




Tuesday, May 22, 2012

WEEK 8 EOC:Hypothesis and 12 Questions

Hypothesis:
Changing the marketing signage colors and details for our markdown products will increase sales volume on clearance items.


1.) What stands out the most on the sale signage?
-Price
-Savings
-Product information
2.) Do you understand the sale signage?
-Yes
-No
3.) Do you notice red as sale or yellow?
-Red
-Yellow
4.) Do you shop sale items?
-Yes
-No
5.) Where is the sale area?
-Front of store
-Back of store
-Not sure
6.) Do you get excited when you see a sale sign outside a store?
-Yes
-No
7.) How important is it that you know what you are saving in dollars?
-Not at all
-Somewhat
-Most important
8.) Do you look for sale items only?
-Yes
-No
9.) How many sale items did you see today?
-
10.) Did you come in today for a sale item?
-Yes
-No
11.) Did you purchase any items from the Bonanza area ?
-Yes
-No
12.) How did you hear about us?
-Friend
-Newspaper/Flyer
-Radio
-Contractor
-Online
-Other
13.) Did the marketing get you excited?
-Yes
-No

WEEK 8 BOC: Hypothesis and 20 Questions

Hypothesis:
Changing the marketing signage colors and details for our markdown products will increase sales volume on clearance items.
1.) What stands out the most on the sale signage?
-Price
-Savings
-Product information
2.) Do you understand the sale signage?
-Yes
-No
3.) Do you notice red as sale or yellow?
-Red
-Yellow
4.) Do you shop sale items?
-Yes
-No
5.) Where is the sale area?
-Front of store
-Back of store
-Not sure
6.) Do you get excited when you see a sale sign outside a store?
-Yes
-No
7.) How important is it that you know what you are saving in dollars?
-Not at all
-Somewhat
-Most important
8.) Do you look for sale items only?
-Yes
-No
9.) How many sale items did you see today?
 -
10.) Did you come in today for a sale item?
-Yes
-No
11.) Did you purchase any items from the Bonanza area ?
-Yes
-No
12.) How did you hear about us?
-Friend
-Newspaper/Flyer
-Radio
-Contractor
-Online
-Other
13.) Did the marketing get you excited?
-Yes
-No
14.) Do you like the marketing throughout the store?
-Yes
-No
15.) Whats more important cost or quality?
-Cost
-Quality
16.) Do you receive emails or flyer's?
-Yes
-No
17.) What did you purchase today, and was it on sale?
-
18.) How long did you stay at the store?
-1hr
-2hr
-3+hrs
19.) How often do you purchase sale items?
-Always
-Sometimes
-Never
20.) Did you spend more money then you expected to?
-Yes
-No

Tuesday, May 15, 2012

WEEK 7 EOC: Examples of Questions

There are a lot of surveys everyday and all kinds of types of questions get put into these surveys. Questions on a survey are the most important aspect of the survey next to the surveyor. Think about all the times you have taken a survey, now think of the questions you answered, were they appropriate and did you feel comfortable answering them. the person answering the questions needs to feel comfortable and the questions need to be relevant to the information you are trying to obtain.
Mentally challenging questions: If you ask mentally challenging questions, you should place them after the midpoint of your questionnaire. Otherwise respondents faced with a tough question may become frustrated and decide not complete your questionnaire. 
(Marketing Research kits for Dummies, Pg. 194)
I find these are more realistic when getting information they tend to give better information.
Sensitive questions: Sensitive questions consist of age, income, occupation, family configuration, these are better towards the end. (Marketing Research kits for Dummies, Pg. 194)
I am sensitive to the age question myself.
Open ended questions: Open ended questions give a range of answers, sometimes can be clouded by opinion.
Closed questions: Yes, and No. These are best to get direct answers and specifics to the survey questions.
Choosing answer formats can mis-interpret survey answers as well. Using the appropriete answer formats consist of scales, least to best, yes or no, and open ended answers. Its best to stay consistant with your answer format throughout the whole survey.
Practices to avoid: Regardless of the questionnaire format you choose, avoid needlessly complex formats. Doing so will help keep your respondents in good frame of mind and motivate them to complete questionnaire. (Marketing Research kits for Dummies, Pg. 201)
You can produce surveys and market research but if its not real information and answers its completely a waste.
"I like to do my principal research in bars, where people are more likely to tell the truth or, at least, lie less convincingly than they do in briefings and books."- P.J. O'Rourke quotes

Tuesday, May 8, 2012

WEEK 6 EOC: Tax Cut Survey

Part of the problem in this survey is that over half of the people that are taking this survey don't even pay taxes. They are surveying about making the information irrelevant and isn't consistent with its survey questions. The questions give the answers. The questions are very vague and not as relevant as need to be detailed in a survey for such information.Inaccurate Information Gleaned from the Web Costs IT Departments Time and Money

A survey commissioned by Safari Books Online finds that IT professionals spend as much as two hours each workday searching the web for information they need to do their jobs. Unfortunately, the information they get isn't always accurate and leads to costly, embarrassing and time-consuming mistakes.

By
Thu, May 29, 2008
(http://www.cio.com/article/373013/Inaccurate_Information_Gleaned_from_the_Web_Costs_IT_Departments_Time_and_Money)
The problem today is we are so into getting information from the internet, but are we getting reliable information.

Tuesday, May 1, 2012

WEEK 5 EOC : Privacy

Today there are so many hackers! Hackers can consist of many types, web hackers, credit card hackers, and identity hackers. Microsoft built Windows 95 to have an ability to log into the computer. Microsoft made it possible to have engineers access your computer for potential help. Pretty soon file sharing is going to share all information, however now hackers can get into your system and control your ability from a distance, and then take all of your private information.
Instead of being the one getting hacked, protect yourself, here are  a list of ways to better protect your privacy. (https://www.eff.org/wp/effs-top-12-ways-protect-your-online-privacy)

 1) Do not reveal personal information inadvertently.

 2) Turn on cookie notices in your Web browser, and/or use cookie management software or infomediaries.

 3) Keep a "clean" e-mail address.

 4) Don't reveal personal details to strangers or just-met
"friends".

 5) Realize you may be monitored at work, avoid sending highly
personal e-mail to mailing lists, and keep sensitive files on your
home computer.

 6) Beware sites that offer some sort of reward or prize in
exchange for your contact info.

 7) Do not reply to spammers, for any reason.

 8) Be conscious of Web security.

 9) Be conscious of home computer security.

10) Examine privacy policies and seals.

   Check out the website and read more detail on how to keep yourself protected today. Don't trust any site until you have researched it properly. The only person responsible for your information is yourself. Take time to protect your computer and your identity, be sure to take all precautions and you can never be too safe.
Along with making sure that you are safe, always making sure your children are safe as well. Children fall into a whole other protection. Its one thing to be violated, but to have your child in danger of their identity. A lot of hackers will use children to get information. The reverse of this is children hacking, today it is known that violence and crime starts at an earlier age, hacking is just one method of child crimes today.
CP - Children’s Online Privacy
The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids. If you run a website designed for kids or have a website geared to a general audience but collect information from someone you know is under 13, you must comply with COPPA’s two main requirements. For answers to particular questions, call the COPPA Compliance Hotline at 202-326-3140.(http://business.ftc.gov/controller/cp-children%E2%80%99s-online-privacy)